Contact Us

We would love to hear from you, so have tried to make it as easy as possible for you to do so.
It’s our aim to respond to all points of contact within 1 business day of receipt and to resolve any issues you have within 5 business days.


Our offices are open Monday to Friday, 9am to 6pm so you can always call and speak to us.

Reception: 020 7167 5555
Fax: 020 7167 5556
Support: 020 7167 5530

Help Desk

You can create a support ticket by emailing or check the status of an existing one by visiting at any time, day or night.


If your request is not of a technical nature, you can email

Network Abuse

Our technical abuse team can be contacted at


If you are on Facebook, why not become a fan of our group?

Registered Office

Solutios Ltd.
2 Tower House
Askham Fields Lane
YO23 3NU

Company Details

Our company registration number is 3977874
Our VAT registration number is GB774134036


We like to Tweet about new and interesting things!

@Solutios – General Tweets
@SolutiosNOC – Planned & unscheduled maintenance

Complaints and Appeals Procedure

We take our customers satisfaction very seriously, however if you have a complaint about the service you have received please email Should you feel that you have not received a satisfactory response, you may call our office and ask to speak to the Managing Director.


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