- IT Support
- About Solutios
Our managed business ADSL lines give you great speeds and voice prioritisation, perfect for use with Internet telephony.
Constant quality monitoring ensures you get the performance and reliability you need to run your business.
Designed purely for the needs of UK businesses, with a direct connection in to the Solutios VoIP network, our ADSL lines are perfect for single users right through to large offices and multiple sites. Using wide range of technologies including ADSL, ADSL2+, FTTC and FTTP, we are able to provide UK-wide coverage with download speed of up to 40Mb/s and uploads of up to 10Mb/s. Our high-quality ADSL service is backed up by a team of UK engineers who ensure that your connection to the internet “just works”, so you don’t have to worry about it.
Our systems constantly monitor the quality of your line, every 6 seconds, day and night. If there is an issue, we know about it immediately and our intelligent systems start working on the issue, whilst also alerting our support team.
We only supply Cisco 800 and 1800 series routers. They provide brilliant remote management and diagnostics which means less site visits and faster fault resolution, with an optional 24x7x365 4 hour replacement UK-wide.
We can supply two lines (1 x BT and 1 x BE). If there’s a problem, the other line will automatically take over. Our monitoring systems will notify us and start fault-finding, but most importantly, your internet access, telephone calls and email will carry on as if nothing had happened.
Now that IPv4 has run out, more and more sites will start to become IPv6 only. When this happens, if your ISP doesn’t support IPv6, you will only be able to access the “old” Internet. Solutios provides both IPv4 and IPv6 addresses, so you will be able to access the Internet as a whole.
When you call our tech support team, you are speaking directly to our UK engineers who manage the network. You won’t be taken through pages of scripts, but will speak to people who understand how important it is to get you back online.
Every part of our network is designed with voice calls in mind. We don’t restrict download speeds, however we do prioritise VoIP so you know that your calls will always be crystal clear.