To coincide with the launch of Remote Support Plus, Solutios launch the Solutios Help Desk, an interactive help desk to yet further offer clients easier modes of support.

Let's be honest and look at some facts.

Why do you seek the services of a consultant? Perhaps you aren't sure exactly what you need. You know what you want to be able to do... but you don't know where to start looking?

Look at the image below. Scary isn't it? What goes on behind the server room door? More often than not, you don't know and probably don't even care - so long as it works.

So what therefore is the point of a consultant bombarding you with technological 'shop-talk' and the latest acronyms? It does nothing that possibly making him or her look good in front of the client.

We've also noticed that more and more of the time, consultants sent by other IT companies aren't even qualified in their field.

Something we take very seriously.

The people you'll talk to at Solutios are qualified. They know their business from top to bottom. They have hands-on experience of the products they recommend and are constantly at the forefront of development. They get excited about the world they work in.

However... we also know how to explain these technologies in plain English.

Like we said, we're not resellers. We don't have a standard range of products we supply. We research and find the best solution for your particular problem or requirement. We don't mind if it's a different solution every time. If it is the right one for you, it's the right one for us.

It's not in our interest at all to convince you to buy the most expensive. You'll be purchasing it directly from the source, so we have nothing to gain.

We might offer you some different options - probably based on price. We'll explain these options in terms you understand and from your perspective.

We'll answer your questions clearly and decisively because we know the product and know the limitations of technology.

We speak your language. Not incomprehensible techno-babble.